As the COVID-19 (Coronavirus) pandemic continues, we want to keep our guests and prospective guests informed about our plans for the 2020 rental season.
Cleaning:
As always, each house will be thoroughly cleaned before and after each guest stay. Our cleaners will be using CDC approved products and will be sanitizing all hard surfaces. We will also be providing additional cleaning and sanitizing products for guest use during their stay.
Cancelation Policy:
Our standard cancelation policy is still in effect. We recommend purchasing Cancel For Any Reason (CFAR) Travel Insurance when booking your stay with us. You can purchase insurance products directly through our website from the check-out page. We will continue to monitor the Massachusetts and Nantucket guidelines and will update our policies as needed.
Concierge Services:
Our concierge is happy to have the refrigerator stocked with groceries upon request before your arrival. Please visit our blog for more information on social distancing friendly activities on Nantucket, and don’t hesitate to reach out to us at guestservice@thecopleygroup.com with any questions.
We are monitoring the situation, which is evolving daily, and will continue to provide updates if any changes to our policies or procedures are made. The health and wellbeing of our guests, staff, and the Nantucket community is our highest priority.
Email us guestservice@thecopleygroup.com with any other questions or concerns.